00 / Legal

Privacy
Policy

This policy explains how Luck and Lantern handles personal information connected with this website and direct contact with our Melbourne venue, where food and offline poker are parts of one physical evening.

Card room activity, poker tables, Texas Hold’em tournaments and high roller programming are hosted in person at the venue. This policy describes information handling only; it does not create a booking, table allocation or programme commitment.

01 / Information we may collect

Information we may receive

Information you provide directly

You may choose to give Luck and Lantern contact details and the content of an enquiry when you contact us. This can include a question about dining, the menu, a table, venue arrangements, the card room, poker tables, Texas Hold’em tournaments or high roller programming. We describe these as examples only: what you share depends on the reason you choose to contact the venue, including by email at [email protected].

Information created through website use

When you access this website, technical and usage information may be generated. This may include general information about the device or browser used, pages viewed and the timing of interactions with the site. This information helps describe how the website is accessed in practice. It is presented here in broad terms because the particular information available can depend on the way a visitor uses the website.

Information connected with venue communication

Information shared during a direct communication may help us understand and respond to an enquiry about an in-person visit. A website enquiry remains distinct from the physical venue experience, but it may concern it. Questions about offline poker concern activity hosted in person at Luck and Lantern and do not describe financial or gameplay outcomes.

Venue reference: 18 Lantern Lane, Melbourne VIC 3000, Australia.

02 / How information is used

How information may be used

Respond to your enquiry

Information may be used to answer your question or continue a direct conversation with Luck and Lantern. This may include an enquiry about dining, the menu, venue arrangements or a planned in-person evening. Providing relevant information in a response is not a promise of availability, a reservation or a commitment to provide a particular programme activity.

Coordinate relevant venue information

In person

Details shared in an enquiry may help Luck and Lantern provide relevant information about the physical venue programme. Topics can include the card room, poker tables, Texas Hold’em tournaments and high roller programming. All poker activity is offline poker hosted in person at the venue. Where a buy-in is mentioned, it means a chips-only table allocation; it does not refer to online gambling or cash wagering.

Maintain and improve website communication

Usage information may help us maintain the website and understand how visitors use its information. This is a practical, proportionate purpose: it may assist with making venue, dining and programme information clearer and easier to find. We do not use this statement to suggest profiling, targeted advertising, automated decisions or any named measurement system.

04 / Keeping information and protecting it

Keeping information with care

Retention approach

Keeping information for a relevant purpose

Information may be kept only for as long as is reasonably needed for the purpose for which it was collected or as otherwise appropriate to meet applicable obligations. We do not set out a fixed retention schedule here because none applies to every kind of website use or venue communication. This approach is intended to avoid treating information as something to be kept indefinitely.

Protection approach

Taking reasonable steps

Luck and Lantern takes reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Safeguards require ongoing care and are considered in relation to the information and communication involved. This is a general protection principle and does not claim a particular technical method, certification or guarantee.

No absolute guarantee

No method of handling information can be guaranteed to be completely secure. We therefore describe protection as reasonable ongoing care, rather than an absolute assurance about every possible circumstance.

05 / Access, correction and privacy concerns

Access, correction and privacy concerns

Request access or correction

If you would like to ask about personal information Luck and Lantern may hold about you, or request a correction, please contact the venue. Tell us enough about your enquiry for us to understand the information or communication you are referring to. We do not promise a particular response time or verification process in this policy, but we welcome a clear direct request at the address below.

Contact the venue

Raise a privacy concern

You may use the same contact channel to raise a privacy concern or ask for clarification about this policy. Please write to [email protected] with the detail you are comfortable providing so that Luck and Lantern can understand the nature of your question.

Venue reference

Luck and Lantern is at 18 Lantern Lane, Melbourne VIC 3000, Australia. Food and offline poker form parts of the venue programme. Card room activity, poker tables, Texas Hold’em tournaments and high roller programming all take place in person at the venue.

Policy closing reference

Questions about this policy

For clarification about this Privacy Policy, contact Luck and Lantern at [email protected]. This policy relates to the Luck and Lantern website and direct communication with the in-person venue at 18 Lantern Lane, Melbourne VIC 3000, Australia.